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Remote Service - digital immediate help for customers

« We won't let you down! »
Philipp Wappler, Head of Customer Care

Many companies are currently faced with the question of how they can quickly restore the availability of machines and production in general, even in the event of problems, despite worldwide travel restrictions.

Our UNITED GRINDING Digital Solutions™ products, such as Remote Service, support you in this task:

Remote Service – your digital helpline

Fast. Transparent. Secure.

  • From anywhere and at any time: Simple and straightforward service request for direct assistance
  • Increased system availability by minimizing downtime
  • Remote analysis and troubleshooting by service experts

With Remote Service we offer a comprehensive solution for ideal support of your machines. Secure Internet connections enable expert support with just one click – without any travel times.

Learn more about UNITED GRINDING Digital Solutions™

Talk to our Head of Customer Care about our immediate assistance offer:


Philipp Wappler
Head of Customer Care
Global Group
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